Dale Consulting is proud of a considerable expertise about the main processes of Banking & Finance services management: finance, credit, payments, cash in, monetics, customer management, multichannel products and services, fiscal norm, compliance, risk management.
- Smart Bank / Multimedia Terminal Project
Realization of a Cashless Kiosk where, after inserting the credit card/pin, the client can do all the operations available on the Internet Banking channel and further more (info request, bank transfer, credit), withdrawal excluded. Every device functions will be confirmed by the biometric signature.
- App on Tablet for Advisor
The advisor will be provided with a tablet and its commercial App.
The App helps the advisor during the offering/selling phase of the bank’s products or services (accounts opening, investments advise, concession of loans and mortgages) and it is perfectly integrated to Central Information System.
- E-Billing Project
The Project concerns the implementation of the e-billing service. This kind of service makes the retailers and the corporation able to check the statement of the account and the e-payment of the bills issued by CBI clients thanks to the Banking Multimedia channel (home banking corporate, ATM, other telematic channel).
The first step was the integration of the first Corporations, Eni e Telecom.
The second step concerns the Pubblic Administration (local and central).
- Clients Monitoring e Suffering Clients Management
Monitoring of the clients (retailers and corporate) with the aim to determine the rating and to inform the potential entrance in the “suffering zone”. Suffering clients management: realization, management and monitoring of the return plane.
- Adaptation of the Processes and Application to Mifid Norm
Realization of: the web Interface that interviews the clients; the algorihtm that aims to determinate the risk profile; the display and printing of the risk profile.
Informing the clients with the feedback of the MiFid interview: interviewees classification/adequacy/pertinence; notice of necessary conclusion for incomplete interviews; notice for clients who have not been interviewed yet.
- Adaptation of the Settlement Processes and Application to T2S requisites
Adaptation of the Settlement processes and application to T2S norm in relation to 'Bank Assets management'.
- Adaptation of the settlement processes and application to T2S requisites
Adaptation of the settlement processes and application to T2S norm in relation to 'Third Party Assets Management'.
- Adaptation of the Processes and Application to Privacy Authority Norm
Adaptation of the processes and applications of the Internet Banking area (retail) to The Privacy Authority Norm. Tracing of every banking operation concerning the economic and patrimonial state of the clients.
- Adaptation of the processes and applications to Basilea2 Norm
- Realization of an Architecture services
Participation in team for turning all the back-end applications into an “Architecture Services” (to share only one services layer with every source and/or country which the inquiry/update request comes from.
- Realization of an application for Consultancy of Portfolio and Securities Area.
Analysis and development of an application that, based on the client risk profile and patrimonial feauters profile leads to advise the purchase of securities/investments.
- Realization of an application for the Calculation of the Private Clients
- Realization of an application for the Accounts and Funds Dashboard. Analysis and development of an application to inquire about the state of the accounts and funds, to add clients requests, to reveal the operative limits, to request the exception and to manage the entire iter of the exception.
- Realization of an application for Classification of the Clients based on ATECO Norm.
- Realization of an unique Storage for the Anti-Laundering Norm (AML).
- Realization of an application that can inform, during the purchase operations of securities, Cases of Conflicts of Interest.
- Realization of an application for the Compliance of the Fiscal Norm (Fatca) for those clients who live in foreign countries.
- Open API Architecture
Consultancy for the definition of strategies, the choice of technology platform, the first use cases suitable for obtaining business benefits.
Design and development of Application Program Interfaces.
Redesign of a full information systems, belong the Open API architecture.